FAQ
1. Product Information & Usage
What is Bionora’s 12-in-1 Magnesium Complex?
Bionora’s 12-in-1 Magnesium Capsules combine twelve bioavailable forms of magnesium designed to support deep sleep, calm focus, muscle recovery, and steady energy — all without upsetting your stomach.
How do I take it?
Take one capsule daily with water.
For better sleep, we recommend taking it in the evening. You can also take it earlier in the day to support calm focus and energy balance.
How long does it take to feel results?
Most people start noticing better sleep and calmer mornings within the first 5–7 days.
Consistency matters — results improve over time as your magnesium levels balance.
Will it upset my stomach?
No. Bionora uses pure magnesium bisglycinate, a gentle and non-laxative form that’s easy on digestion.
No oxide, no fillers, no discomfort.
Is Bionora third-party tested?
Yes. Every batch is independently tested for purity, potency, and heavy metals.
You get exactly what’s on the label — nothing more, nothing less.
Is it safe to take with other supplements or medications?
Bionora is safe for most people.
If you’re on prescription medication or managing a medical condition, we recommend consulting your healthcare provider first.
Is it vegan and allergen-free?
Yes. Our capsules are made with plant-based cellulose and contain no gluten, soy, dairy, or artificial additives.
How many capsules come in one bottle?
Each bottle contains 120 capsules — a 4-month supply when taken once daily.
Where is it made?
All Bionora products are proudly made in the USA in a GMP-certified facility, using globally sourced ingredients that meet the highest safety standards.
2. Orders, Shipping & Tracking
Where do you ship from?
We ship all orders from our international warehouse.
Where do you currently ship?
We currently ship within the United States only.
How long does shipping take?
Our average delivery time is 6–10 business days.
Please allow an additional 1–3 days for order processing and handling.
How can I track my order?
Once your order is processed, you’ll receive an email with a tracking number and link.
You can use this link anytime to check your shipping status.
My tracking link isn’t updating — what should I do?
It can take up to 48 hours for tracking updates to appear.
If it’s been longer, contact us at info@bionorahealth.com and we’ll check it for you right away.
3. Returns & Guarantee
What is your return policy?
We stand behind our products with a 60-Day Money-Back Guarantee.
If you don’t feel a real difference, simply contact us within 60 days of delivery for a full refund — no questions asked.
How do I start a return or refund?
Email us at info@bionorahealth.com with your order number, and our team will guide you through the process.
Refunds are processed once the product has been returned to our warehouse.
Do I have to pay for return shipping?
In most cases, the customer covers return shipping costs.
We’ll provide you with a return label and simple instructions to make it easy.
4. Company & Legitimacy
Who is Bionora Health?
Bionora Health is a wellness brand dedicated to helping people find calm, balance, and better sleep through clean, science-backed nutrition.
We believe in transparency, gentle ingredients, and results you can truly feel.
Is Bionora a legitimate company?
Yes — we’re a registered company.
How can I contact your team?
You can reach our customer support at info@bionorahealth.com.
We typically respond within 24–48 hours (Mon–Sat).
5. Manufacturing & Miscellaneous
Are your products made sustainably?
Yes. We use eco-conscious packaging and responsibly sourced ingredients wherever possible.
We’re committed to improving our environmental impact with every production run.
Do you plan to release more products?
Yes! We’re developing more targeted formulas focused on sleep, calm, and women’s wellness — all built on the same Bionora philosophy of purity, absorption, and trust.
What if I don’t feel it’s working for me?
Everyone’s body is different.
We recommend consistent use for at least 2–4 weeks, but if you don’t notice a difference, you’re fully covered by our 60-Day Money-Back Guarantee.